Shipping Information

UNITED STATES & CANADA SHIPPING INFORMATION

Shipping Fees

Shipping Fees are based on the weight of your order, which is calculated at checkout. 

Shipping Timeframes

Please allow up to 10 business days for delivery. Brow Code uses FedEx for orders shipped to the United States and Canada.

All orders are shipped from our Australian warehouse. Please allow 1 to 3 business days for your order to be dispatched from our warehouse. The time it takes for your order to be dispatched may slightly alter during sale periods.

Once your order has been dispatched, you will receive your tracking information. Please keep a close eye on your tracking to ensure safe delivery of your parcel. Please note that we do not ship to PO Boxes and HC Boxes

Countries We Can't Ship To

We sincerely apologise, we are currently unable to ship to the following countries. We are working towards finding a way to safely and efficiently deliver to you.

Åland Islands, Andorra, Bouvet Island, Caribbean Netherlands, Christmas Island, Cocos (Keeling) Islands, Curaçao, French Southern Territories, Guernsey, Heard & McDonald Islands, India (1 of 37 states), Isle of Man, Italy, Jersey, Mayotte, Mexico, Monaco, Norfolk Island, Palestinian Territories, San Marino, Sint Maarten, South Georgia & South Sandwich Islands, South Sudan, Spain, St. Barthélemy, St. Helena, St. Martin, St. Vincent & Grenadines, Svalbard & Jan Mayen, U.S. Outlying Islands, Western Sahara

CUSTOMS CHARGES

Some orders to the United States and Canada may incur a custom or import duty charge, as it is being shipped from Australia. We understand how frustrating this can be, however, please note Brow Code does not have any control over these charges. Any customs charges are based on your country’s regulations and compliances. For further information, please contact your local customs office.

All charges are to be paid by the customer on delivery of the order. Unfortunately, if you refuse to pay these charges your parcel may be abandoned, and Brow Code will not be held responsible for any loss of funds as a result of this occurrence. Please note that we are unable to mark your order as a gift to bypass or reduce any customs fees.

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