Hi Zoe,
Thank you for taking the time to share your experience with our Brow Tint in Light Brown. We're sorry to hear that you didn't achieve the desired results, especially after extending the processing time. This is not the outcome we want for any of our customers, and we understand your disappointment.
At Brow Code, we pride ourselves on delivering high-quality products that provide exceptional results. Different factors such as natural brow color, porosity, and previous treatments can affect how the tint develops. We would love to better understand your specific situation to help determine why you didn't achieve the desired outcome.
Our dedicated customer support team has extensive experience in troubleshooting tinting concerns and can provide personalized advice for your specific needs. Please feel free to reach out to us at support@browcode.com with more details about your natural brow color and application process.
We value your feedback as it helps us maintain the high standards our community expects. Thank you for giving our product a try and for bringing this to our attention.